Terms of Service
Last updated: May 8, 2026
1. Acceptance of Terms
By accessing or using Market ("the Service"), a digital product selling application built for the Whop platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
2. Description of Service
Market is a Whop application that enables community owners and course creators to sell digital products (including but not limited to PDFs, documents, files, and other downloadable content) to members of their Whop communities. The Service provides product listing, secure file storage, payment processing integration, and digital delivery functionality.
3. Payment Model and Fees
Free Product: Market lets creators publish one active product without a subscription. A paid creator subscription is required to publish additional active products beyond the free quota.
Direct Payments: All customer payments for products are processed directly through Whop to your Whop business account. Market does not hold customer payments — you receive funds directly from Whop.
Market Fees:Market does not charge a per-sale transaction fee on product revenue. Standard Whop payment processing fees may apply separately and are governed by Whop's terms of service.
Minimum Price: All products must be priced at a minimum of $1.00 USD.
4. Refunds, Disputes, and Seller Responsibility
Direct Payment Model: Since all payments are processed directly to your Whop business account, you are fully responsible for handling all customer disputes, chargebacks, and refunds through Whop.
Refund Policy: You must establish and clearly communicate your own refund policy to customers. We encourage including refund terms in product descriptions to set proper expectations.
5. Seller Responsibilities
- You must have the legal right to sell any products you list
- You are responsible for accurate product descriptions and pricing
- You must comply with all applicable laws regarding digital product sales
- You are responsible for customer support, refunds, and disputes
- You must maintain a verified Whop business to use Market
- You must maintain an active Market subscription to create products beyond the free quota
- You must not sell illegal, fraudulent, or prohibited content
- Product files must not exceed 100 MB in size
6. Whop API Permissions
Market requires specific Whop API permissions to function. Below is a detailed explanation of each permission and why it is needed:
access_pass:basic:read
Required to read product information and display your store.
access_pass:create
Required to create products. When you list a new digital product, Market creates a corresponding Whop access pass to enable checkout.
access_pass:update
Required to update products when you edit titles, descriptions, or pricing.
plan:basic:read
Required to read checkout links and pricing information.
plan:create
Required to create checkout links. Each product needs a Whop plan with pricing to enable purchases.
plan:update
Required to update pricing when you change product prices.
checkout_configuration:basic:read
Required to read checkout session status for the in-app purchase modal.
checkout_configuration:create
Required to create checkout sessions when buyers click "Buy Now".
member:basic:read
Required to verify your business status and manage customer access.
company:basic:read
Required to identify your business and ensure payments are processed correctly.
7. Buyer Rights
- Buyers receive lifetime access to purchased digital products
- Downloads are provided via secure, time-limited URLs
- Refund policies are determined by individual sellers — contact the seller directly for refunds
- Buyers should review product descriptions carefully before purchasing
- For payment disputes, contact the seller or Whop support directly
8. Intellectual Property
Sellers retain all intellectual property rights to their products. By uploading content to the Service, you grant us a limited license to store, display, and deliver your products to authorized buyers. We do not claim ownership of any seller content.
9. Prohibited Content
The following content is strictly prohibited:
- Copyrighted material you do not have rights to sell
- Malware, viruses, or malicious software
- Illegal content of any kind
- Adult or explicit content (unless permitted by Whop's policies)
- Content that violates third-party rights
- Fraudulent or misleading products
10. Limitation of Liability
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11. Data and Security Disclaimer
While we implement reasonable security measures to protect your data, we are not liable for any data breaches, unauthorized access, data loss, or theft of information that may occur despite our security efforts.
You acknowledge that no method of electronic storage or transmission over the internet is 100% secure. You use the Service at your own risk and are responsible for maintaining the security of your own accounts and credentials.
We strongly recommend that sellers maintain their own backups of product files and transaction records.
12. Account Suspension
Subscription Lapse: If your Market subscription expires or is cancelled, you will lose the ability to create additional paid-plan products. Your free product can remain live, while products beyond the free quota may be hidden.
Reinstatement: To regain full access, simply renew your subscription through the Market admin panel.
13. Indemnification
You agree to indemnify and hold harmless Market, its operators, affiliates, and partners from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
14. Termination
We reserve the right to suspend or terminate your access at any time for violations including:
- Violation of these Terms
- Fraudulent or illegal activity
- Selling prohibited content
- Unverified Whop business
Upon termination, your access ceases immediately. Subscription fees are non-refundable.
15. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Service. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
16. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration.
17. Contact
For questions about these Terms of Service, please contact us through the Whop platform or the support channels provided within the application.